Available posts in tag "Managed Support"

19 Jan 2023 . Min Read

Working with Terraform modules

Terraform is a powerful tool for creating and managing infrastructure as code. One of the key features of Terraform is the ability to use modules to encapsulate and reuse infrastructure configuration. In this blog post, we'll explore how to work with Terraform modules, including how to create and publish your own modules. First, let's define what a Terraform module is. A module is a collection of Terraform files that define a set of resources. A module can be thought of as a reusable piece of i

21 Dec 2023 . Min Read

Agile vs Traditional Project Management: Which One Is Right for You?

Successful project execution hinges on a robust and adaptable project management methodology. Choosing the right approach can differ between a triumphant project completion and a costly, time-consuming failure. According to the Project Management Institute (PMI), 70% of projects fail due to poor project management according to reports from wimi-teamwork. This blog delves into the intricacies of Agile and Traditional Project Management, illuminating their key differences, strengths, weaknesses,

03 Aug 2022 . Min Read

The Best CRM Tools For Small Businesses in 2022: A Complete Guide

CRM tools are pivotal for businesses to improve the development and management of a fruitful relationship with their customers. A strong customer relationship forms the foundation of a profitable business. In this blog, we will walk you through the top CRM tools for small businesses in 2022.

21 Apr 2022 . Min Read

MongoDB vs MySQL: A Comparative Guide on Databases

While MongoDB is popular for being faster when it comes to handling large amounts of data, MySQL has its own set of advantages such as on-demand scalability, data security, and high performance, to name a few. Here’s a detailed guide on MongoDB vs MySQL.

09 Sep 2020 . Min Read

Customer Support VS Tech Support

Key differences between customer support and tech support profile

01 May 2020 . Min Read

Essential Tools Required For Efficient Customer Support

Various tools which are essentially required for any organization to incorporate into their company structure to increase the efficiency of support they are providing to their customers.

21 Apr 2020 . Min Read

Top 9 Best Task Management Software To Use in 2020

We have compiled a list of the 8 best task management software that let you track progress by dates, enable collaboration and generate project analytics.

02 Apr 2020 . Min Read

Customer Support as a Backbone of Company Infrastructure

To keep the customers satisfied, win their loyalty and reinforce their confidence in the company, it becomes important to address the customer question/issue as soon as possible.

18 Mar 2020 . Min Read

Agile Scrum Methodology: Scrum Lessons I Learned As A Beginner

When I joined Third Rock Techkno as a junior developer, I was delighted to know that I would be working in a scrum team for the very first project of my life. I knew for sure that agile scrum methodology is a great opportunity to grow as a developer. Scrum lessons I learned as a beginner here have imbibed in me the skills and attitude that I’d otherwise have learned much later in my career. Ever since my engineering college days, I was obsessed with joining a leading software development compan

03 Mar 2020 . Min Read

11 Must-Have eCommerce Mobile App Features To Maximize Your Userbase

Planning to build an app for your eCommerce business? Make sure you add these essential eCommerce mobile app features to make it successful.